Terms of Service

Concrete Flower Collective

Effective Date: October 30, 2026

Please read these Terms of Service (“Terms”) carefully. Your use of the Site, including to the extent the Site is used to provide the Services (as defined in Section 2), indicates that you have read, accepted and agreed to these Terms and constitutes your consent to these Terms.

1. Agreement to Terms

These Terms  are between you, as an individual or as a person authorized to act on behalf of your organization, and govern your access to and use of www.concreteflowercollective.com (the “Site”), operated by Harper-Glantz, LLC, doing business as Concrete Flower Collective (“CFC”). By accessing or using the Site, you agree to be bound by these Terms and you affirm that you are of legal age to enter into these Terms and have legal authority to accept and agree to be bound by these Terms. If you do not agree, do not use the Site.

2. About Concrete Flower Collective

CFC gives independent architecture, interior design, creative, and real estate development firms the operational and financial infrastructure to run smoother, capture more revenue, and unlock new opportunities (“Services”).

These Terms govern use of the Site only, including to the extent the Site is used to provide the Services. They do not set the scope, fees, or terms of our Services, which are set out in a separate written agreement, which governs the Services and controls over these Terms in the event of any conflict.

3. Use of the Site

You may use the Site for lawful personal and business informational purposes related to evaluating, engaging, or receiving the Services. You agree not to:

  • Use the Site in any way that violates applicable law;

  • Attempt to gain unauthorized access to the Site, its systems, or related networks;

  • Introduce viruses, malware, or other harmful code;

  • Scrape, copy, or reproduce Site content for commercial redistribution without our written permission;

  • Impersonate any person or entity, or misrepresent your affiliation with any person or entity.

We may suspend or restrict access to the Site without notice for anyone who violates or is suspected of violating these Terms.

4. Intellectual Property

You acknowledge that you are obtaining only a limited right to access our Site and that no ownership rights or extended usage rights are granted to you under these Terms.  All content on the Site,  including text, graphics, and the “Concrete Flower Collective” name and logo, is owned by CFC, and CFC retains all right, title and interest (including all patent, copyright, trademark, trade secret and other intellectual property rights) in and to the Site, to any and all related and underlying technology and documentation for the Site, and to any derivative works, modifications or improvements of any of the foregoing, specifically including any feedback from you. The Site's written content, graphics, and logo are original works we created and are protected under U.S. copyright law. The “Concrete Flower Collective” name, logo, and all associated marks are the property of CFC and are protected under applicable law. You may view and share Site content for your personal or internal business reference, but may not reproduce, modify, distribute, or create derivative works from it without our prior written consent.

5. No Professional Advice; No Guarantee of Results

Content on the Site is provided for general informational purposes only. It does not constitute financial, legal, accounting, or business advice, and it does not create a consulting or advisory relationship. Any such relationship is formed only through a separate written agreement with us. We do not guarantee specific results, revenue, or outcomes from use of the Site, including to the extent the Site is used to provide the Services. 

6. Submissions Through the Site

When you submit information through our contact form or newsletter signup, you confirm the information is accurate and that you have the right to provide it. You grant us permission to use that information to respond to your inquiry or send the communications you’ve requested, consistent with our Privacy Policy, and you agree that you will comply with all applicable data protection laws and any terms set forth in our Privacy Policy.

7. Third-Party Services and Links

The Site uses third-party tools, including Squarespace (hosting) and Google Analytics, and may link to third-party websites. We do not control and are not responsible for the content, policies, or practices of any third-party site or service. Payments to CFC are handled directly between you and CFC and are not processed through the Site.

8. Disclaimer of Warranties

The Site is provided “as is” and “as available” without warranties of any kind, express or implied, statutory or otherwise, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or secure.  CFC shall not be liable for delays, interruptions, service failures or other problems inherent in use of our Site, including from the internet and electronic communications or other systems outside CFC’s reasonable control.

9. Limitation of Liability

To the fullest extent permitted by law, regardless of legal grounds, whether in contract, tort (including negligence) or any theory of liability, whether or not CFC has been notified of the possibility of such damage or losses, CFC and its members, employees, and contractors will not be liable for (a) any indirect, incidental, special, consequential, or punitive damages, (b) any loss of income, business, actual or anticipated profits, opportunity, goodwill or reputation (whether direct or indirect), (c) any loss or damage arising out of or related to your use of the Site, or (d) any breach of these Terms. Our total liability for any claim arising from the Site or these Terms will not exceed one hundred dollars ($100).

10. Indemnification

You agree to indemnify and hold harmless CFC and its members, employees, contractors, and assigns from any claims, damages, or expenses (including reasonable attorneys’ fees) arising from your violation of these Terms or use or misuse of the Site.

11. Governing Law

These Terms are governed by the laws of the State of California, without regard to its conflict-of-law principles.

12. Dispute Resolution; Binding Arbitration; Class Action Waiver

Please read this section carefully — it affects your legal rights, including your right to file a lawsuit in court.

  • Agreement to arbitrate. Except as set out below, you and CFC agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Site will be resolved by binding arbitration rather than in court. The arbitration will be administered by JAMS under its Consumer Arbitration Rules then in effect, and will take place in the county where you reside or in Santa Cruz County, California, at your election, or by videoconference or document submission where the arbitrator permits. Disputes arising under any agreement for Services will be resolved as set out in that agreement.

  • Class action waiver. Arbitration will be conducted on an individual basis only — not as a class, collective, consolidated, or representative action. The arbitrator has no authority to combine more than one person's claims or to preside over any form of class or representative proceeding.  YOU UNDERSTAND AND AGREE THAT BY ENTERING INTO THESE TERMS, YOU ARE WAIVING THE RIGHT TO PARTICIPATE IN A CLASS ACTION.

  • Opt-out. You may opt out of this arbitration agreement by sending written notice to hi@concreteflowercollective.com within 30 days of first agreeing to these Terms. If you opt out, disputes will instead be resolved in the state courts located in Santa Cruz County, California, or the United States District Court for the Northern District of California, and you consent to personal jurisdiction in those courts.

  • Equitable Relief. Either party may bring an individual claim in small claims court if it qualifies. Either party may seek injunctive or other equitable relief in court to prevent actual or threatened infringement, misappropriation, or misuse of intellectual property or confidential information.  In such event, the parties irrevocably agree to the jurisdiction and venue of the state courts located in Santa Cruz County, California, and the United States District Court for the Northern District of California.

  • Severability of this section. If the class action waiver, or any limitation on representative or public injunctive relief, is found unenforceable as to a particular claim or request for relief, that claim or request for relief must proceed in court rather than arbitration, while any remaining claims continue in arbitration.

13. Multi-State and International Clients

CFC works with clients throughout the United States and, where the opportunity arises, internationally. Regardless of where you or your business are located, these Terms and the Site itself are governed uniformly as described in Sections 11 and 12. Any state- or country-specific terms relevant to a particular engagement will be addressed in the relevant written Services agreement, not in these Terms.

14. Electronic Communications

By using the Site or providing us your contact information, you consent to receive communications from us electronically, including by email. You agree that any notices, agreements, or other communications we provide electronically satisfy any legal requirement that such communications be in writing. You may opt out of receiving certain communications from us as further detailed in our Privacy Policy.

15. Severability; Entire Agreement; No Waiver

  • Severability.  If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect to the greatest extent practicable.

  • Entire agreement. These Terms, together with our Privacy Policy, in their most-current form constitute the entire agreement between you and CFC regarding use of the Site, except that any written agreement for Services will govern as described in Section 2.

  • No waiver. Our failure to enforce, or fully enforce, any provision of these Terms is not a waiver of our right to do so later.

  • Survival. The following sections will survive any termination or expiration of these Terms: Sections 3, 4, 5, 6, 8, 9, 10, 11, 12, and 15.

16. Changes to These Terms

We may update these Terms from time to time, for any reason and in our sole discretion, by posting the revised Terms on the Site, and modify, update, add or remove features and functionality of the Site or suspend and/or cease providing the Site or any part of the Site. The Effective Date above reflects the most recent version of these Terms. Continued use of the Site after changes to the Terms constitutes acceptance of the revised Terms. Changes to Section 12 will not apply to any dispute that arose before the revised Terms were posted.

17. Contact Us

Harper-Glantz, LLC dba Concrete Flower Collective
PO Box 11
Santa Cruz, CA 95062-9998

hi@concreteflowercollective.com